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Program


Thursday, August 31, 2023



Pharmacy Assistant National Conference
9:00 AM - 7:15 PM
10:00 AM - 1:30 PM
12:00 PM - 6:30 PM REGISTRATION DESK OPEN - THURSDAY (PA)
2:00 PM - 5:30 PM
5:15 PM - 7:15 PM WELCOME RECEPTION (PA)

Sponsored by



Friday, September 1, 2023

Pharmacy Connect Conference
Pharmacy Connect Conference
Pharmacy Assistant National Conference
6:45 AM - 5:45 PM
REGISTRATION DESK OPEN - FRIDAY (PC)
7:00 AM - 8:15 AM GUILD MEMBER ONLY BREAKFAST

Sponsored by

8:25 AM - 8:30 AM Conference Opening Address
8:30 AM - 9:15 AM Industry Update (Pharmacy Connect)

Sponsored by The Pharmacy Guild of Australia

8:30 AM - 5:30 PM Registration Desk Open - Friday (PA)
9:00 AM - 12:00 PM Refresher Training Pre-Conference Workshop: Not so skin deep - the fungal-mentals of becoming a skin and fungal pore-fessional in community pharmacy

Sponsored by The Pharmacy Guild of Australia

9:15 AM - 10:00 AM Navigating dispensing reforms - practical solutions to manage profitability in a changing environment

Sponsored by Arrotex

10:00 AM - 10:45 AM The role of pharmacists in a modern health system

Sponsored by Symbion

10:30 AM - 4:05 PM Trade Exhibition Open - Friday (PC) Trade Exhibition Open - Friday (PA)
10:45 AM - 11:25 AM Morning Tea - Friday (PC)

Sponsored by Painaway

11:25 AM - 12:10 PM Exploring alternatives - a novel approach to pain management

Sponsored by Metagenics

Unveiling the mysteries of 60-day dispensing

Sponsored by NostraData

12:00 PM - 1:00 PM Lunch - Friday (PA)

Sponsored by

12:15 PM - 1:00 PM Buying and selling a pharmacy today

Sponsored by Sales & Valuations

Cyber security trends and emerging threats - what it means for pharmacy

Sponsored by FRED

1:00 PM - 1:30 PM Conference Welcome & Opening Address

Sponsored by PATY223

1:00 PM - 2:00 PM Lunch - Friday (PC)

Sponsored by

1:30 PM - 2:00 PM Industry Update

Sponsored by The Pharmacy Guild of Australia

2:00 PM - 2:30 PM The Pharmacy Guild of Australia/Maxigesic Pharmacy Assistant of the Year Award 2023

Sponsored by PATY2023

2:00 PM - 2:45 PM Long Acting Injectable Buprenorphine - A new era for pharmacists

Sponsored by Indivior

Advantages of pharmacy automation/robotic dispensing

Sponsored by Meditech

2:30 PM - 3:00 PM Finding your voice

Sponsored by The Pharmacy Guild of Australia

2:50 PM - 3:35 PM Sweet Relief: Managing diabetes-related Dry Eye for optimal patient care

Sponsored by Alcon

Understanding your front of store and emerging opportunities

Sponsored by Sanofi

3:00 PM - 3:30 PM Afternoon Tea - Friday (PA)

Sponsored by

3:30 PM - 4:00 PM Let’s talk about loneliness

Sponsored by The Pharmacy Guild of Australia

3:35 PM - 4:05 PM Afternoon Tea - Friday (PC)

Sponsored by

4:00 PM - 4:30 PM Understanding allergies – navigating seasonal hayfever with your customers

Sponsored by Sanofi

4:05 PM - 4:50 PM NSW Scope of Practice update

Sponsored by The Pharmacy Guild of Australia

4:30 PM - 5:00 PM Exploring Ubiquinol's multifaceted health impact: mitochondria, heart and fertility

Sponsored by Kaneka

4:50 PM - 5:35 PM Panel Session: D-Day for 60-day dispensing

Sponsored by The Pharmacy Guild of Australia

7:00 PM - 11:00 PM Cocktail Party

Sponsored by

Cocktail Party (PA)

Sponsored by

Pharmacy Connect Conference
Pharmacy Connect Conference
6:45 AM - 5:45 PM
REGISTRATION DESK OPEN - FRIDAY (PC)
7:00 AM - 8:15 AM GUILD MEMBER ONLY BREAKFAST

Sponsored by

8:25 AM - 8:30 AM Conference Opening Address
8:30 AM - 9:15 AM Industry Update (Pharmacy Connect)

Sponsored by The Pharmacy Guild of Australia

8:30 AM - 5:30 PM
9:00 AM - 12:00 PM
9:15 AM - 10:00 AM Navigating dispensing reforms - practical solutions to manage profitability in a changing environment

Sponsored by Arrotex

10:00 AM - 10:45 AM The role of pharmacists in a modern health system

Sponsored by Symbion

10:30 AM - 4:05 PM Trade Exhibition Open - Friday (PC)
10:45 AM - 11:25 AM Morning Tea - Friday (PC)

Sponsored by Painaway

11:25 AM - 12:10 PM Exploring alternatives - a novel approach to pain management

Sponsored by Metagenics

Unveiling the mysteries of 60-day dispensing

Sponsored by NostraData

12:00 PM - 1:00 PM
12:15 PM - 1:00 PM Buying and selling a pharmacy today

Sponsored by Sales & Valuations

Cyber security trends and emerging threats - what it means for pharmacy

Sponsored by FRED

1:00 PM - 1:30 PM
1:00 PM - 2:00 PM Lunch - Friday (PC)

Sponsored by

1:30 PM - 2:00 PM
2:00 PM - 2:30 PM
2:00 PM - 2:45 PM Long Acting Injectable Buprenorphine - A new era for pharmacists

Sponsored by Indivior

Advantages of pharmacy automation/robotic dispensing

Sponsored by Meditech

2:30 PM - 3:00 PM
2:50 PM - 3:35 PM Sweet Relief: Managing diabetes-related Dry Eye for optimal patient care

Sponsored by Alcon

Understanding your front of store and emerging opportunities

Sponsored by Sanofi

3:00 PM - 3:30 PM
3:30 PM - 4:00 PM
3:35 PM - 4:05 PM Afternoon Tea - Friday (PC)

Sponsored by

4:00 PM - 4:30 PM
4:05 PM - 4:50 PM NSW Scope of Practice update

Sponsored by The Pharmacy Guild of Australia

4:30 PM - 5:00 PM
4:50 PM - 5:35 PM Panel Session: D-Day for 60-day dispensing

Sponsored by The Pharmacy Guild of Australia

7:00 PM - 11:00 PM Cocktail Party

Sponsored by



Pharmacy Connect Conference
6:45 AM - 5:45 PM
REGISTRATION DESK OPEN - FRIDAY (PC)
7:00 AM - 8:15 AM GUILD MEMBER ONLY BREAKFAST

Sponsored by

8:25 AM - 8:30 AM Conference Opening Address
8:30 AM - 9:15 AM Industry Update (Pharmacy Connect)

Sponsored by The Pharmacy Guild of Australia

8:30 AM - 5:30 PM
9:00 AM - 12:00 PM
9:15 AM - 10:00 AM Navigating dispensing reforms - practical solutions to manage profitability in a changing environment

Sponsored by Arrotex

10:00 AM - 10:45 AM The role of pharmacists in a modern health system

Sponsored by Symbion

10:30 AM - 4:05 PM Trade Exhibition Open - Friday (PC)
10:45 AM - 11:25 AM Morning Tea - Friday (PC)

Sponsored by Painaway

11:25 AM - 12:10 PM Exploring alternatives - a novel approach to pain management

Sponsored by Metagenics

12:00 PM - 1:00 PM
12:15 PM - 1:00 PM Buying and selling a pharmacy today

Sponsored by Sales & Valuations

1:00 PM - 1:30 PM
1:00 PM - 2:00 PM Lunch - Friday (PC)

Sponsored by

1:30 PM - 2:00 PM
2:00 PM - 2:30 PM
2:00 PM - 2:45 PM Long Acting Injectable Buprenorphine - A new era for pharmacists

Sponsored by Indivior

2:30 PM - 3:00 PM
2:50 PM - 3:35 PM Sweet Relief: Managing diabetes-related Dry Eye for optimal patient care

Sponsored by Alcon

3:00 PM - 3:30 PM
3:30 PM - 4:00 PM
3:35 PM - 4:05 PM Afternoon Tea - Friday (PC)

Sponsored by

4:00 PM - 4:30 PM
4:05 PM - 4:50 PM NSW Scope of Practice update

Sponsored by The Pharmacy Guild of Australia

4:30 PM - 5:00 PM
4:50 PM - 5:35 PM Panel Session: D-Day for 60-day dispensing

Sponsored by The Pharmacy Guild of Australia

7:00 PM - 11:00 PM Cocktail Party

Sponsored by


Pharmacy Connect Conference
6:45 AM - 5:45 PM
REGISTRATION DESK OPEN - FRIDAY (PC)
7:00 AM - 8:15 AM GUILD MEMBER ONLY BREAKFAST

Sponsored by

8:25 AM - 8:30 AM Conference Opening Address
8:30 AM - 9:15 AM Industry Update (Pharmacy Connect)

Sponsored by The Pharmacy Guild of Australia

8:30 AM - 5:30 PM
9:00 AM - 12:00 PM
9:15 AM - 10:00 AM Navigating dispensing reforms - practical solutions to manage profitability in a changing environment

Sponsored by Arrotex

10:00 AM - 10:45 AM The role of pharmacists in a modern health system

Sponsored by Symbion

10:30 AM - 4:05 PM Trade Exhibition Open - Friday (PC)
10:45 AM - 11:25 AM Morning Tea - Friday (PC)

Sponsored by Painaway

11:25 AM - 12:10 PM Unveiling the mysteries of 60-day dispensing

Sponsored by NostraData

12:00 PM - 1:00 PM
12:15 PM - 1:00 PM Cyber security trends and emerging threats - what it means for pharmacy

Sponsored by FRED

1:00 PM - 1:30 PM
1:00 PM - 2:00 PM Lunch - Friday (PC)

Sponsored by

1:30 PM - 2:00 PM
2:00 PM - 2:30 PM
2:00 PM - 2:45 PM Advantages of pharmacy automation/robotic dispensing

Sponsored by Meditech

2:30 PM - 3:00 PM
2:50 PM - 3:35 PM Understanding your front of store and emerging opportunities

Sponsored by Sanofi

3:00 PM - 3:30 PM
3:30 PM - 4:00 PM
3:35 PM - 4:05 PM Afternoon Tea - Friday (PC)

Sponsored by

4:00 PM - 4:30 PM
4:05 PM - 4:50 PM NSW Scope of Practice update

Sponsored by The Pharmacy Guild of Australia

4:30 PM - 5:00 PM
4:50 PM - 5:35 PM Panel Session: D-Day for 60-day dispensing

Sponsored by The Pharmacy Guild of Australia

7:00 PM - 11:00 PM Cocktail Party

Sponsored by




Saturday, September 2, 2023

Pharmacy Connect Conference
Pharmacy Connect Conference
Pharmacy Assistant National Conference
8:00 AM - 4:15 PM
Registration Desk Open - Saturday (PC)
Registration Desk Open - Saturday (PA)
8:30 AM - 9:15 AM The Mindful High Performer

Sponsored by TerryWhite Chemmart

8:45 AM - 9:15 AM Full Scope of Practice – the impact on and role of pharmacy assistants

Sponsored by The Pharmacy Guild of Australia

9:15 AM - 9:45 AM Sleep issues – how to assist your customers

Sponsored by Blackmores

9:15 AM - 10:00 AM Rethinking acute pain management: prescribing for optimal care and reducing risks of harm

Sponsored by Reckitt

9:30 AM - 2:00 PM Trade Exhibition Open - Saturday (PC) Trade Exhibition Open - Saturday (PA)
9:45 AM - 10:15 AM A Pipeline of Innovation for Pharmacy

Sponsored by AFT Pharmaceuticals

10:00 AM - 10:45 AM Panel Session: Support the products that keep pharmacies a destination for Australian shoppers

Sponsored by AFT

10:15 AM - 10:45 AM Morning Tea - Saturday (PA)

Sponsored by

10:45 AM - 11:15 AM Revitalize your gut: A probiotic approach to healthy ageing

Sponsored by Metagenics

10:45 AM - 11:30 AM Morning Tea - Saturday (PC)

Sponsored by

11:15 AM - 11:45 AM Why bioavailability matters: Relieving inflammation and supporting muscle health with bioavailable curcumin and magnesium

Sponsored by Bioceuticals

11:30 AM - 12:15 PM Look before you leap - PDL's advice on risk management in existing and future pharmacy services

Sponsored by PDL

Diagnosing and treating Allergic Rhinitis: Tips from a leading ENT Physician

Sponsored by Viatris

11:45 AM - 12:15 PM The Dermal Difference

Sponsored by Dermal

12:15 PM - 1:15 PM Lunch - Saturday (PA)

Sponsored by

12:20 PM - 1:05 PM Topical management strategies of mild acne in pharmacy

Sponsored by Galderma

Driving loyalty, efficiencies and revenue

Sponsored by MedAdvisor

1:05 PM - 2:00 PM Lunch - Saturday (PC)

Sponsored by

1:15 PM - 1:45 PM “The strength of the team is each individual member, the strength of each member is the team”

Sponsored by Sigma

1:45 PM - 2:30 PM Panel Session: Embrace, Envision, Evolve – the future of Community Pharmacy

Sponsored by Gold Cross

2:00 PM - 2:45 PM Big data, big opportunities - using data and analytics to maximise business performance and increase profitability

Sponsored by Sigma

Deal or No Deal: from handshakes, heads of agreement to contracts - what’s legally binding, and what’s not?

Sponsored by Meridian Lawyers

2:30 PM - 3:00 PM Ready, set, QCPP! Setting your pharmacy up for successful accreditation

Sponsored by QCPP

2:50 PM - 3:35 PM Judy Liauw Address: Women in Pharmacy Panel

Sponsored by Arrotex

3:00 PM - 3:30 PM How to sell to the retail customer

Sponsored by Australasian College of Pharmacy

3:30 PM - 4:00 PM Conference Close & Afternoon Tea

Sponsored by

3:35 PM - 4:00 PM Conference Close and Afternoon Tea (PC)

Sponsored by

Pharmacy Connect Conference
Pharmacy Connect Conference
8:00 AM - 4:15 PM
Registration Desk Open - Saturday (PC)
8:30 AM - 9:15 AM The Mindful High Performer

Sponsored by TerryWhite Chemmart

8:45 AM - 9:15 AM
9:15 AM - 9:45 AM
9:15 AM - 10:00 AM Rethinking acute pain management: prescribing for optimal care and reducing risks of harm

Sponsored by Reckitt

9:30 AM - 2:00 PM Trade Exhibition Open - Saturday (PC)
9:45 AM - 10:15 AM
10:00 AM - 10:45 AM Panel Session: Support the products that keep pharmacies a destination for Australian shoppers

Sponsored by AFT

10:15 AM - 10:45 AM
10:45 AM - 11:15 AM
10:45 AM - 11:30 AM Morning Tea - Saturday (PC)

Sponsored by

11:15 AM - 11:45 AM
11:30 AM - 12:15 PM Look before you leap - PDL's advice on risk management in existing and future pharmacy services

Sponsored by PDL

Diagnosing and treating Allergic Rhinitis: Tips from a leading ENT Physician

Sponsored by Viatris

11:45 AM - 12:15 PM
12:15 PM - 1:15 PM
12:20 PM - 1:05 PM Topical management strategies of mild acne in pharmacy

Sponsored by Galderma

Driving loyalty, efficiencies and revenue

Sponsored by MedAdvisor

1:05 PM - 2:00 PM Lunch - Saturday (PC)

Sponsored by

1:15 PM - 1:45 PM
1:45 PM - 2:30 PM
2:00 PM - 2:45 PM Big data, big opportunities - using data and analytics to maximise business performance and increase profitability

Sponsored by Sigma

Deal or No Deal: from handshakes, heads of agreement to contracts - what’s legally binding, and what’s not?

Sponsored by Meridian Lawyers

2:30 PM - 3:00 PM
2:50 PM - 3:35 PM Judy Liauw Address: Women in Pharmacy Panel

Sponsored by Arrotex

3:00 PM - 3:30 PM
3:30 PM - 4:00 PM
3:35 PM - 4:00 PM Conference Close and Afternoon Tea (PC)

Sponsored by


Pharmacy Assistant National Conference
8:00 AM - 4:15 PM Registration Desk Open - Saturday (PA)
8:30 AM - 9:15 AM
8:45 AM - 9:15 AM Full Scope of Practice – the impact on and role of pharmacy assistants

Sponsored by The Pharmacy Guild of Australia

9:15 AM - 9:45 AM Sleep issues – how to assist your customers

Sponsored by Blackmores

9:15 AM - 10:00 AM
9:30 AM - 2:00 PM Trade Exhibition Open - Saturday (PA)
9:45 AM - 10:15 AM A Pipeline of Innovation for Pharmacy

Sponsored by AFT Pharmaceuticals

10:00 AM - 10:45 AM
10:15 AM - 10:45 AM Morning Tea - Saturday (PA)

Sponsored by

10:45 AM - 11:15 AM Revitalize your gut: A probiotic approach to healthy ageing

Sponsored by Metagenics

10:45 AM - 11:30 AM
11:15 AM - 11:45 AM Why bioavailability matters: Relieving inflammation and supporting muscle health with bioavailable curcumin and magnesium

Sponsored by Bioceuticals

11:30 AM - 12:15 PM
11:45 AM - 12:15 PM The Dermal Difference

Sponsored by Dermal

12:15 PM - 1:15 PM Lunch - Saturday (PA)

Sponsored by

12:20 PM - 1:05 PM
1:05 PM - 2:00 PM
1:15 PM - 1:45 PM “The strength of the team is each individual member, the strength of each member is the team”

Sponsored by Sigma

1:45 PM - 2:30 PM Panel Session: Embrace, Envision, Evolve – the future of Community Pharmacy

Sponsored by Gold Cross

2:00 PM - 2:45 PM
2:30 PM - 3:00 PM Ready, set, QCPP! Setting your pharmacy up for successful accreditation

Sponsored by QCPP

2:50 PM - 3:35 PM
3:00 PM - 3:30 PM How to sell to the retail customer

Sponsored by Australasian College of Pharmacy

3:30 PM - 4:00 PM Conference Close & Afternoon Tea

Sponsored by

3:35 PM - 4:00 PM



Pharmacy Assistant National Conference
8:00 AM - 4:15 PM Registration Desk Open - Saturday (PA)
8:30 AM - 9:15 AM
8:45 AM - 9:15 AM Full Scope of Practice – the impact on and role of pharmacy assistants

Sponsored by The Pharmacy Guild of Australia

9:15 AM - 9:45 AM Sleep issues – how to assist your customers

Sponsored by Blackmores

9:15 AM - 10:00 AM
9:30 AM - 2:00 PM Trade Exhibition Open - Saturday (PA)
9:45 AM - 10:15 AM A Pipeline of Innovation for Pharmacy

Sponsored by AFT Pharmaceuticals

10:00 AM - 10:45 AM
10:15 AM - 10:45 AM Morning Tea - Saturday (PA)

Sponsored by

10:45 AM - 11:15 AM Revitalize your gut: A probiotic approach to healthy ageing

Sponsored by Metagenics

10:45 AM - 11:30 AM
11:15 AM - 11:45 AM Why bioavailability matters: Relieving inflammation and supporting muscle health with bioavailable curcumin and magnesium

Sponsored by Bioceuticals

11:30 AM - 12:15 PM
11:45 AM - 12:15 PM The Dermal Difference

Sponsored by Dermal

12:15 PM - 1:15 PM Lunch - Saturday (PA)

Sponsored by

12:20 PM - 1:05 PM
1:05 PM - 2:00 PM
1:15 PM - 1:45 PM “The strength of the team is each individual member, the strength of each member is the team”

Sponsored by Sigma

1:45 PM - 2:30 PM Panel Session: Embrace, Envision, Evolve – the future of Community Pharmacy

Sponsored by Gold Cross

2:00 PM - 2:45 PM
2:30 PM - 3:00 PM Ready, set, QCPP! Setting your pharmacy up for successful accreditation

Sponsored by QCPP

2:50 PM - 3:35 PM
3:00 PM - 3:30 PM How to sell to the retail customer

Sponsored by Australasian College of Pharmacy

3:30 PM - 4:00 PM Conference Close & Afternoon Tea

Sponsored by

3:35 PM - 4:00 PM


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